Please try again shortly. Modify your browser’s settings to allow Javascript to execute. Load plain paper in the input tray Colored or photo paper does not work to align the unit. Disconnect the USB cable from the printer, if necessary. This page requires Javascript.

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If the installer software cannot set up the printer if it is not available on the network, there might be a problem with your local network. The Virtual Agent is currently unavailable. Make sure that the cartridge is inserted into the slot photoamart has the same shaped icon and color as the cartridge.

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HP Photosmart C7100 All-in-One Printer series Troubleshooting

Up to five times varies by model. Asia Pacific and Oceania. Maximum scan size from scanner glass. Push in the input tray.

HP Photosmart C Series All-in-One – The Printer Alignment Failed | HP® Customer Support

We are unable to determine your warranty status for the product and serial number provided. Service the printer If the alignment photosmadt again, you might have a defective printhead assembly or sensor.


Photosjart is disabled in this browser. Unable to determine warranty status. Do one of the following steps, depending on if the printer is listed or not. If your printer is not listedclick the plus sign, click Add Printer or Scannerclick the name of your printer, then continue to the next step. The copper-colored contacts should be facing the printer as the cartridge is inserted.

Drivers may be in development so please check back at a up date or visit the product homepage. This page requires Javascript. Choose ‘Refresh’ to update the list. Learn more about HP’s privacy policy. You can also use this report to check on the approximate percentage of ink remaining in the ink cartridges.

Click the Apple menu, then click System Preferences.

HP Customer Support – Software and Driver Downloads

Please try again shortly. One or more of the values entered is not permitted. Macintosh system requirements Component. Please try phootosmart shortly. This process can take several minutes depending on the number of warranties being checked.


This product cannot be identified by Serial Number alone.

The Virtual Agent is currently unavailable. How do I reconnect the printer to the network? Insert the paper in the main tray with the short edge forward and the side to be printed facing down.

Mac Set up your wireless-capable printer on a local wireless network with a Mac computer. Storage conditions Maximum storage conditions. This product was designated to be returned to HP. Please try again shortly. Please make a different selection, or visit the product homepage.